Customer Service
In a marketplace dominated by technologically advanced imaging solutions, community hospitals, imaging centers, and other outpatient facilities struggle to find products they can afford, implement, and manage independently. Limited by budget, resources, and time, they begin to fall behind the curve of those that are adopting the tools to maintain market competitiveness and growth. Evolved’s Managed Services seeks to eliminate these limitations by providing tailored solutions, founded on a pay as you go business model, and backed by unparalleled off-site service and support, including:

• On-site image and data archiving, coupled with additional off-site archiving and disaster recovery
• LAN/WAN configuration and support for secure remote access
• 24/7 remote system monitoring and support
• Remote PACS administration
• Customer Support Center to assist with all your imaging needs
• Team of technology professionals available 24/7/365, eliminating your need for onsite staff

Evolved prides itself on a service oriented business model and ensures clients will be highly satisfied with our talented Nashville based support personnel. Evolved surpasses industry standards by resolving 75% of inbound support calls while on the phone with clients. All other issues are typically solved within the first six and a half hours. Additionally, Evolved directly employs PACS administrators and transcriptionists available exclusively for our clients’ service and support.


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Press
08.14.07
Evolved Digital Systems Inc Releases Financials More.

05.02.06 Momentum Builds as Evolved Partners with James B. Haggin Memorial Hospital. More.

04.19.06
Evolved extends Relationship with Alliant. More.


Testimonials
The Evolved Team was eager to help in any way they could, especially with the training of nurses and radiologists on using the new system.
- Jason Dent, Director of Radiology.
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(c)2006 Evolved Digital Solutions Inc.
5141 Virginia Way, Suite 300, Brentwood, TN 37027